Our Coronavirus (COVID-19) Response

By Fazoli's March 12, 2020

Friday, March 20th 2020

We are doing what we can to help our restaurant industry family during these unprecedented times. Beginning today, Fazoli’s is offering all restaurant workers an industry special: Regular Spaghetti with meat sauce or marinara and a small drink for $2.99. This offer is only available through the drive-thru. Guests must show their restaurant name tag, uniform or pay stub to take advantage of the restaurant industry offer.

Tuesday, March 17th 2020

Our highest priority continues to be the health and well-being of everyone who comes into our restaurants – both our guests and team members. Many of our dining rooms are temporarily closing to help limit person-to-person contact. Based on local requirements, some of our restaurants may offer service only through our drive-thrus, while others may be able to offer in-restaurant takeout as well.  (Place your order at Order.Fazolis.com or through the Fazoli’s mobile app and we’ll have it ready for you.) 

You can always enjoy Fazoli’s without ever leaving the comfort of your car by using our drive-thru or without ever leaving your home by using one of our delivery partners.

Thanks for your patience. We know these are challenging times, and we’ll continue to do our best to serve you.

Thursday, March 12th 2020

At Fazoli’s, the health and well-being of our guests and team members is our utmost priority, and as we navigate the rapidly evolving coronavirus (COVID-19) situation together, I want to share with you the extra precautions we’re taking to serve you.

We’ve established an internal team that is monitoring developments from the U.S. Center for Disease Control and Prevention (CDC) and local health authorities and communicating proactively with our franchisees and managers at the restaurant level to ensure we’re taking all necessary preventative measures. You, our valued guest, and our team members are the focus of our planning and decision making.

Supporting Our Associates

We are proactively communicating and sharing up-to-date information with team members on the best ways to keep themselves, their families and our guests, safe and healthy. To help prevent the spread of the virus, we’re requiring anyone who feels sick or has a fever to stay home. We’ve also provided resources to answer our team members’ most frequently asked questions.

Keeping Our Restaurants Clean and Safe

On top of our already-stringent safety and cleanliness standards, we’re taking additional measures to ensure that our restaurants remain a safe place to work and dine.

We are following a comprehensive cleaning and sanitization process that includes disinfecting all hard surfaces, doors and handles, and we have increased the frequency of cleaning and disinfecting of all high-traffic areas. We have reemphasized our internal training to focus on frequent and proper hand-washing and require all team members to wash their hands every 20 minutes and to wear clean gloves.

In addition, we are providing individual condiments and moving to disposable, one-time use silverware for our dine-in orders. Bottom line: we want you to feel comfortable dining in our restaurants.

Getting Fazoli’s How You Want It

We hope you will choose to continue dining with us in the days and weeks ahead – and we continue to offer many ways for you to get your Fazoli’s fix. Drive-thru, take-out and delivery options are available as a way to enjoy Fazoli’s food in the comfort of your home or office, and as always you can skip the line and order at order.fazolis.com or through the Fazoli’s mobile app.

I want to thank you for your loyalty and continued support during a rapidly evolving situation as we make every effort to support our guests, team members and the communities we serve.

Carl T. Howard
President and CEO, Fazoli’s